Your WooCommerce shop, answering the phone.

HelpVox answers your calls and your website chat — it knows your products, prices and stock, takes orders and tells customers where their delivery is. The plugin connects the shop and puts the chat on your storefront. Nothing to paste into your theme.

Get it on WordPress.org Create your account

Version 1.2.1 · WordPress 6.0+ · WooCommerce · 25 KB · or download the zip

Three steps

Create your HelpVox account

Free to start. You will need it before the shop can be connected — it is where the assistant, the catalogue and the conversations live.

Install the plugin

In WordPress: Plugins → Add New, search for “HelpVox”, Install, Activate. Updates then arrive like for every other plugin. (A zip for manual upload is below the button.)

Paste your connection code

In HelpVox open Integrations and press “Show my connection code”. In WordPress open WooCommerce → HelpVox, paste it and press Connect. That is the whole setup.

What happens once it is connected

Products, variants, prices and stock are imported and stay in sync.
New and changed orders arrive in HelpVox as they happen.
Orders the assistant takes on the phone appear in WooCommerce.
The chat appears on every page of the shop, and switches off with one click.

What your shop needs

HTTPS — WooCommerce refuses to issue API keys over plain HTTP.
Permalinks set to anything other than “Plain”, so /wp-json exists.
Nothing blocking /wp-json. The plugin checks this for you and says what to fix.

Create your account

Already have one? Open Integrations and get your code.

Create your account