HelpVox

HelpVox for developers

HelpVox runs AI phone and chat agents for online shops. Everything the agent knows and does — the catalogue, orders, conversations, customer requests — is reachable from outside in three ways.

REST API

Push your catalogue, read orders and conversations, move orders through fulfilment. API key auth, JSON, versioned under /api/v1.

Read the API reference →

MCP server

Let Claude, Codex or Cursor work with your shop directly. One URL, sign in with your HelpVox account, pick the permissions.

Connect an assistant →

Apps

Give the agent new tools it uses mid-call, react to orders and conversations, and publish in the HelpVox app store. SDKs for TypeScript, PHP and Python.

Build an app →

Which one do I need?

  • You run the shop's own system (ERP, WMS, a custom back office) and want it in sync with the agent — use the REST API. Start with the catalogue push and the order webhook.
  • You want to ask questions or do work with an AI assistant — use the MCP server. No code: add the URL, sign in, done.
  • You build for many merchants — a loyalty programme, a booking system, a CRM, a courier — build an app. Merchants install it with one click and approve what it may see; it can give the agent tools and react to their orders. Start with a developer account.

Two lines to see it work

Create an API key in Dashboard → Integrations, then:

curl https://www.helpvox.ai/api/v1/me -H "Authorization: Bearer hv_live_..."

Or, with Claude Code and no key at all:

claude mcp add --transport http helpvox https://www.helpvox.ai/mcp