Your Shopify store, answering the phone.

HelpVox answers your calls and your website chat — it knows your products, variants, prices and stock, takes orders and tells customers where their delivery is. The app connects the store and puts the chat on your storefront. Your theme is never edited.

Coming soonCreate your account

The app is not in the Shopify App Store yet. Create your account now — when it lands, connecting takes one click.

Three steps

Create your HelpVox account

Free to start. You will need it before the store can be connected — it is where the assistant, the catalogue and the conversations live.

Install the app

From the Shopify App Store, with the Install button. The permissions are asked for once, and you see them before you grant them.

Link your account

The app opens inside your Shopify admin. Sign in with your HelpVox account and the store is connected. That is the whole setup.

What happens once it is connected

Products, variants, prices and stock are imported and stay in sync.
New and changed orders arrive in HelpVox as they happen.
Orders the assistant takes on the phone appear in Shopify.
The chat appears on every page of the store, and switches off with one click.

What you will NOT need

API keys — the app takes its own at install time.
Theme edits — the chat is an app embed you switch on in the theme editor.
A second sign-up for the store — it links to the same HelpVox account.

Create your account

Already have one? You will connect the store the moment the app lands.

Create your account