Your OpenCart shop, answering the phone.

HelpVox answers your calls and your website chat — it knows your products, prices and stock, takes orders and tells customers where their delivery is. The extension connects the shop and puts the chat on your storefront. Nothing to paste into your theme.

Download the extension Create your account

Version 1.1.7 · OpenCart 3.0.x · 41 KB

Three steps

Create your HelpVox account

Free to start. You will need it before the shop can be connected — it is where the assistant, the catalogue and the conversations live.

Install the extension

In OpenCart: Extensions → Installer, upload the file, then Extensions → Modules → HelpVox → Install.

Paste your connection code

In HelpVox open Integrations and press “Show my connection code”. Back in OpenCart open Extensions → Modules → HelpVox, paste it and press Connect. That is the whole setup.

What happens once it is connected

Products, options, prices and stock are imported and stay in sync.
New and changed orders arrive in HelpVox the moment they change, not an hour later.
Orders the assistant takes on the phone appear in OpenCart, with stock deducted as usual.
The chat appears on every page of the shop, and switches off with one click.

What your shop needs

OpenCart 3.0.x. Support for 4.x is next; until then the extension refuses to install rather than half-work.
HTTPS and PHP 7.2 or newer, with cURL — the two systems talk to each other directly.
Your server able to make outgoing HTTPS requests. Blocked, the extension says so instead of staying silent.

Create your account

Already have one? Open Integrations and get your code.

Create your account